I picked up my first smart phone just before Christmas, an iPhone 4 and I love. I had some Fido Dollars burning a hole in my loyalty program and my plan was due for renewal and it made sense to take the plunge.
In my quest for a smart phone I had three choices within the Fido stable, the Blackberry Curve, Android represented by the Acer Liquid and of course iPhone. The Fido product team chose not to carry the new Torch so that fell platform fell out of contention right away.
With my research I developed a high respect for both Android and iPhone handsets, however the Apple product won out. The Acer Liquid, a powerful piece of technology was cursed with cheap and cheerful materials plus I wanted something that can survive the harsh rigours of everyday living.
The transaction at my local Fido kiosk in Oakville Place was painless and the customer service reps were great. I even kept my long grandfathered City Fido unlimited talk time plan adding on a one Gigabyte data plan and see how that works for me.
So living with an iPhone is nice, I found the touch screen keyboard easy to adapt to, much easier than I thought, though I’m still prone to the rare typo courtesy a misplaced thumb. The big pull is all the apps in the iPhone Store and I’m slowly exploring (suggestions welcome).
The only challenge if you can call it that, I lost a couple of columns on Tweetdeck compared to my laptop, I think I’ll live.
I'm happy with my choice. It could have been different if Fido offered more Android phones in their lineup.
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1 comments:
It seems that you're happy with you new phone! I've also purchased one just recently and it's so cool! As for the customer service rep that you've talked to, it's great that he/she handled your inquiry well and that's what I really like about these call centers that they are really making big efforts just to give us excellent customer service that we want and we truly deserve.
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